Privacy Policy

Effective date: April 5, 2026

At AD'NOVEL, we respect your privacy and handle your information with care. This Privacy Policy explains what we collect, how we use it, and the choices available to you when you visit our website or place an order with us.

1. Information we collect

When you browse or shop with us, we may collect the following types of information:

  • Contact details such as your name, email address, phone number, shipping address, and billing address.
  • Order information such as the products you purchase, transaction details, and order history.
  • Technical information such as your IP address, browser type, device information, and how you interact with our site.
  • Communications you send to us, including messages submitted through our contact form, email, or customer support channels.

2. How we use your information

We use your information to operate and improve AD'NOVEL, including to:

  • Process and fulfill orders.
  • Arrange shipping, delivery updates, and customer support.
  • Communicate with you about your order, products, and important service updates.
  • Detect fraud, abuse, or unauthorized activity.
  • Improve our website, product experience, and marketing performance.
  • Send marketing emails if you subscribe, which you can opt out of at any time.

3. Sharing of information

We share information only when necessary to run the store and fulfill your order. This may include Shopify, payment processors, shipping partners, analytics providers, and service providers that support the operation of our website and business. We may also disclose information where required by law or to protect our rights.

4. Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences, keep the site functioning properly, understand site usage, and improve performance. You can manage cookies through your browser settings, though disabling some cookies may affect site functionality.

5. Data retention

We keep your information for as long as needed to fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also unsubscribe from promotional emails by using the unsubscribe link in those emails.

7. Third-party services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies separately.

8. Children's privacy

Our site is not intended for children, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted on this page.

10. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at hello@aditijewelry.com.